Privacy Policy

Last updated: 04.02.2026

1. Who We Are

This website is operated by:

Business / Individual name: Grafikdesign Anthony Wille
Website: neoterra.studio
Contact email: hello@neoterra.studio
Business address (if applicable): Postfach 11 51, 16721 Velten

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide to us, such as:

  • Name

  • Email address

  • Message content

  • Any information you provide when requesting or purchasing our services

We do not collect data for marketing purposes and do not use tracking or analytics cookies.

3. Why We Collect Your Data

We process your personal data only for the following purposes:

  • To respond to inquiries you send us

  • To provide and deliver our services

  • To manage contracts, invoices, and payments

  • To comply with legal or accounting obligations

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

  • Contract: Processing is necessary to provide services you request or purchase

  • Legitimate interest: Responding to messages and inquiries sent to us

5. How Long We Keep Your Data

We keep personal data only for as long as necessary:

  • Inquiry messages: up to 12 months

  • Client and billing data: as required by applicable legal and accounting obligations

After this period, the data is securely deleted or anonymized.

6. Sharing of Data

We do not sell or rent your personal data.

Your data may be shared only with trusted third parties when necessary, such as:

  • Website hosting provider: Framer

These providers process data only to perform their services and comply with GDPR.

If you do not share data with any third parties, you may replace this section with:

“We do not share your personal data with third parties.”

7. Cookies

This website does not use tracking or marketing cookies.

If essential technical cookies are used by the hosting provider, they are necessary for the website to function and do not require consent.

8. Your Rights

Under GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent (where applicable)

To exercise your rights, contact us at: hello@neoterra.studio

9. Data Security

We take appropriate technical and organizational measures to protect your personal data, including secure hosting and encrypted connections (HTTPS).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.


11. Contact & Service Request Form

When you submit the service request form on our website, we collect the following personal data:

  • Name

  • Email address

  • Selected service or package type

  • Number of products requested

  • Additional details you choose to provide

All fields in the form are required in order to process your request.

We collect this information solely to:

  • Review your service request

  • Communicate with you regarding your inquiry

  • Prepare and provide the requested services

The submitted information is sent directly to us via email and is not used for marketing purposes.

The legal basis for processing this data is:

  • Legitimate interest – responding to service inquiries

  • Contract – taking steps prior to entering into a service agreement